diff --git a/src/vs/workbench/services/issue/electron-sandbox/issueService.ts b/src/vs/workbench/services/issue/electron-sandbox/issueService.ts
index b1d728b506a..761446f5638 100644
--- a/src/vs/workbench/services/issue/electron-sandbox/issueService.ts
+++ b/src/vs/workbench/services/issue/electron-sandbox/issueService.ts
@@ -186,7 +186,7 @@ export class NativeIssueService implements IWorkbenchIssueService {
 		}, dataOverrides);
 
 		if (issueReporterData.extensionId) {
-			const extensionExists = extensionData.some(extension => extension.id === issueReporterData.extensionId);
+			const extensionExists = extensionData.some(extension => extension.id.toLowerCase() === issueReporterData.extensionId?.toLowerCase());
 			if (!extensionExists) {
 				console.error(`Extension with ID ${issueReporterData.extensionId} does not exist.`);
 			}