diff --git a/Documentation/gitfaq.txt b/Documentation/gitfaq.txt
index 176b097cf7..afdaeab850 100644
--- a/Documentation/gitfaq.txt
+++ b/Documentation/gitfaq.txt
@@ -363,6 +363,39 @@ information about how to configure files as text or binary.
 You can also control this behavior with the `core.whitespace` setting if you
 don't wish to remove the carriage returns from your line endings.
 
+[[always-modified-files-case]]
+Why do I have a file that's always modified?::
+	Internally, Git always stores file names as sequences of bytes and doesn't
+	perform any encoding or case folding.  However, Windows and macOS by default
+	both perform case folding on file names.  As a result, it's possible to end up
+	with multiple files or directories whose names differ only in case.  Git can
+	handle this just fine, but the file system can store only one of these files,
+	so when Git reads the other file to see its contents, it looks modified.
++
+It's best to remove one of the files such that you only have one file.  You can
+do this with commands like the following (assuming two files `AFile.txt` and
+`afile.txt`) on an otherwise clean working tree:
++
+----
+$ git rm --cached AFile.txt
+$ git commit -m 'Remove files conflicting in case'
+$ git checkout .
+----
++
+This avoids touching the disk, but removes the additional file.  Your project
+may prefer to adopt a naming convention, such as all-lowercase names, to avoid
+this problem from occurring again; such a convention can be checked using a
+`pre-receive` hook or as part of a continuous integration (CI) system.
++
+It is also possible for perpetually modified files to occur on any platform if a
+smudge or clean filter is in use on your system but a file was previously
+committed without running the smudge or clean filter.  To fix this, run the
+following on an otherwise clean working tree:
++
+----
+$ git add --renormalize .
+----
+
 [[recommended-storage-settings]]
 What's the recommended way to store files in Git?::
 	While Git can store and handle any file of any type, there are some